Every DoorShop.pk order is backed by buyer protection and a clear returns window (typically 7 days from delivery for wrong, different, or incomplete items).
Save your order number from checkout confirmation. If something is off, contact support with photos and your order ID so we can guide the next step.
COD does not remove the need to check your parcel — open it when the rider is there if something looks sealed incorrectly, and report issues quickly.
For shipping timelines, payment (COD only), and FAQs, see our Customer Service pages linked in the footer.